Privacy Policy

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Privacy Policy

Welcome to Nepean Family Dental’s official website! We are committed to offering patients the best oral healthcare solutions at affordable prices. We pledge to protect your personal information and your rights to privacy. Our visitors can contact us through the dedicated contact form if they have any queries about our privacy policy.

On our website of, Nepean Family Dental, we respect our visitors’ privacy and make every possible effort to keep it confidential. Further in this notice, we will disclose various privacy practices and notions so that you can get an informed idea about how we collect and use your information. It is inked specifically for those who are deeply concerned with how their ‘Personally Identifiable Information (PII)’ is being executed over the web. PII is the information that can be used to identify or locate a single person. It is also described in US privacy law and information security.

Our readers/visitors should read this privacy policy pretty attentively. It will give them a precise understanding of how we collect, use, protect and handle your PII in the context of our website.

Collection of Information (Manually)

While on the website, our visitors may be asked to enter their name, email address, contact number, mailing address, or any other information to enhance their experience.

How do we collect information?

Our website gathers visitors’ information through the newsletter subscription, contact form-filling, or any other way they manually enter information.

How do we use your information?

We use the information collected by our visitors to;

  • Enhance and personalize your site experience so that you get the information or content you are most interested in.
  • Constantly improve our website to ensure better services
  • Initiate campaigns to rate and review services

Collection of Information (Automatically)

Our website is also poised to collect information automatically whenever an individual visit, uses, or navigates it. It collects information, i.e.;

  • Operating system
  • IP address
  • Device name
  • Preferred language
  • Browser name
  • Country
  • Referred URL
  • Location
  • Timing of navigation
  • Other technical information

We use this information for the website’s maintenance purposes. It helps us with reporting and internal analytics as well.

Use of Cookies

Cookies are small files stored on your computer’s hard drive by various websites you visit. It happens through your web browser when you allow it. Further, it enables our website to identify your browser and store and remember specific information. Using cookies, it is easier for us to understand your tastes and preferences based on your current or previous site activities. It helps us provide visitors with improved services and serve them with relevant advertising campaigns. Therefore, visitors may face an average site experience if they turn cookies off.

Protection of Information

What are various measures and actions we use to protect your information? We scan our official website regularly against possible online threats, security holes, or vulnerabilities. It makes our visitor’s visit to the site as safe as possible.

We store your information with secured networks, and it can only be approached by limited persons with special access rights. They are also pledged to keep your information confidential.

Also, Secure Socket Layer (SSL) technology is implemented to encrypt sensitive information.

Furthermore, at Nepean Family Dental, we execute a range of security measures to keep your private information safe.

Do We Share Your Submitted Information with Third-Parties?

There are certain circumstances when we share/disclose your information. It includes the following;

  • When we must comply with judicial requirements, court orders, legal processes, or government requests.
  • If we find it necessary due to a violation of our policies, illegal activities or other litigation in which we are involved.
  • Further, we can share your information with business partners, affiliates, consultants, vendors or other third-party service providers. These are agents who perform and manage service for you on our behalf.
  • We are likely to share our visitors’ information in case of any merger, sale/acquisition/transfer of company assets to another company/firm etc.
  • Similarly, we reveal your personal information to other body with your consent.
  • However, we never transfer, sell or trade your PII to outside parties without prior intimation.

Privacy Policy Regarding Minors

We strictly follow the COPPA (Children’s Online Privacy Protection Act) rule. This rule puts parents in control while amassing personal information from children below 13. Also, the Federal Trade Commission certifies the COPPA rule to identify various parameters for online operators to protect children’s privacy.

Upgradation of Privacy Policy

Of course, we at Nepean Family Dental do update our privacy policy from time to time. We promptly publish any update whenever it occurs and add a revised date to make it effective as soon as it is published. Hence, we always request and encourage our visitors to review this policy regularly to know updates on how we handle your personal information.

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Dr. Dhaval Patel


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Dr. Dhaval is a skilled and compassionate dentist dedicated to providing exceptional dental care. He completed his bachelor’s degree in dental surgery in 2014 and has gained extensive experience working in both the private and public sectors. In 2015, he was warmly welcomed to Australia, where he successfully obtained BDS accreditation from the Australian Dental Council, further enhancing his expertise.

Recognizing dentistry as a harmonious blend of art and science, Dr. Dhaval primarily focuses on restorative procedures, including fillings, crowns, root canals, and addressing dental emergencies. With a keen understanding of his patients’ unique needs, he approaches every individual with respect and care, ensuring they receive personalized treatment using the highest quality materials. Dr. Dhaval’s commitment to his patients’ comfort is evident as he strives to create a relaxed and pleasant environment, knowing that dental visits may cause anxiety for some.

Beyond his professional responsibilities, Dr. Dhaval enjoys a balanced lifestyle. When he is not attending to patients, he indulges in his passion for cricket by both watching and playing the sport. His love for travel allows him to explore new destinations and cultures, broadening his horizons. Above all, he cherishes precious moments spent with his daughter and family, emphasizing the importance of maintaining meaningful connections beyond the dental office.

With his exceptional skills, gentle demeanor, and dedication to patient care, Dr. Dhaval remains committed to providing comprehensive and personalized dental services, ensuring his patients achieve both beautiful and functional results for their oral health.

Dr. Ravi Rai


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Dr. Rai is an accomplished and highly skilled General Dental practitioner registered in Australia, with a remarkable career spanning over 12 years. He obtained his Bachelor of Dental Surgery from the prestigious Rajiv Gandhi University of Health Sciences in 2006. Throughout his academic journey, Dr. Rai consistently demonstrated excellence, particularly in the clinical aspects of his degree and during his rotary compulsory clinical internship.

After completing his education, Dr. Rai dedicated two years to honing his expertise as a Dentist in the Maxillofacial department of a renowned Dental school and hospital in North India. During this period, he gained invaluable experience in a wide range of surgical procedures, including wisdom teeth removal and dental implant placements. His proficiency and precision in these intricate procedures set him apart.

Driven by his passion for his profession and a desire for new challenges, Dr. Rai made the decision to relocate to Australia in 2009. Since then, he has embraced his new home with pride and has become an integral part of the dental community.

Dr. Rai possesses a keen interest in enhancing smiles and has embraced modern orthodontic technologies, particularly aligners, to achieve remarkable results in teeth straightening. His expertise extends to utilizing veneers and crowns to enhance the aesthetics of his patients’ smiles, bringing out their natural beauty.

With his extensive experience, unwavering commitment to patient care, and dedication to staying at the forefront of advancements in dentistry, Dr. Rai consistently delivers exceptional results and ensures the utmost satisfaction of his patients.

In summary, Dr. Rai is a highly skilled General Dental practitioner with a successful track record, a broad range of expertise, and a passion for improving smiles. His commitment to excellence and patient care makes him a sought-after professional in the field of dentistry.

Dr. Navroop Singh

BDS, PG Cert. Ortho (Hong Kong)

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Transforming Smiles, Enriching Lives

Dr. Nav Singh is a highly respected and accomplished dentist, renowned for his expertise in Western Sydney. With over 15 years of invaluable experience, he has established himself as a trusted professional in the field of dentistry. Driven by a passion for excellence, he consistently delivers exceptional care and possesses an extensive skill set, particularly in minor oral surgery procedures, including dental implants, soft tissue grafts, and All on 4s.

Throughout his illustrious career, Dr. Singh has played a pivotal role in revitalizing his patients’ oral health and transforming their outlook on life. His unwavering dedication and lifelong pursuit of knowledge have enabled him to provide comprehensive dental solutions, addressing all aspects of oral care.

Recognized for his compassionate approach, Dr. Singh ensures that his patients feel comfortable and confident throughout their treatment journey. By combining his technical proficiency with a genuine concern for their well-being, he creates a supportive and nurturing environment.

As a testament to his commitment to excellence, Dr. Nav Singh remains actively engaged in staying abreast of the latest advancements in dentistry. By continuously expanding his knowledge and refining his skills, he ensures that his patients receive the highest standard of care possible.

With Dr. Nav Singh, you can trust that your dental needs will be met with meticulous attention to detail and a personalized approach. Experience the transformative power of his expertise as he guides you towards a healthier and more vibrant smile, enriching your life in the process.

Contact Dr. Nav Singh today and embark on a journey towards optimal oral health and renewed confidence.

Dr. Chin Valsan

BDS, Graduate diploma in Dental Implantology

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He is a highly experienced and compassionate dentist with a special interest in dental implants, wisdom teeth removal, cosmetic dentistry, Invisalign, all-on-4 implants, sleep dentistry, and kids dentistry. With a remarkable career spanning 19 years in both public hospitals and private practices, Dr. Chin has earned a reputation for his exceptional skills in managing anxious patients, establishing himself as a trusted and respected dental professional.

Education and Expertise:
Dr. Chin holds a Bachelor’s degree in Dental Surgery and has pursued advanced training in dental implants, culminating in a prestigious Post Graduate Diploma in Clinical Dentistry (Oral Implants) from the esteemed University of Sydney. His dedication to staying at the forefront of dental advancements is evident through his integration of the latest technology into his daily practice, utilizing digital scanners and digital workflow. Dr. Chin’s extensive experience in dental implants allows him to offer patients durable and natural-looking replacements for missing teeth, employing the latest technological advancements in dentistry.

Areas of Specialization:
In addition to dental implants, Dr. Chin is adept at creating beautiful smiles through various procedures. He employs Invisalign or clear aligners to correct dental crowding and utilizes dental veneers to address issues such as chipped, broken, and misaligned teeth. Dr. Chin understands that dental anxiety can act as a significant barrier to seeking necessary dental care. With his expertise in managing anxious patients and sleep dentistry, he creates a comfortable and stress-free environment, employing sedation techniques to ensure a relaxed experience, even for the most apprehensive patients.

Dedication and Reputation:
Dr. Chin’s dedication to his patients’ well-being has earned him a high regard among his patients, staff, and colleagues. His compassionate nature and unwavering commitment to excellence make him a beloved member of our team. When not working, Dr. Chin cherishes spending quality time with his loving family, including his wife and son.

Contact Us:
We are proud to have Dr. Chin Valsan as an invaluable asset to our dental practice. To experience his exceptional care firsthand, contact us today to schedule an appointment with Dr. Chin.